Frequently asked questions
We ship from Granby in Quebec.
We ship from Granby in Quebec.
No, unfortunately, we are not equipped to receive customers on-site due to insurance regulations.
No, unfortunately, we are not equipped to receive customers on-site due to insurance regulations.
Our physical location is in Granby, Quebec.
Our physical location is in Granby, Quebec.
No, we do not engage in dropshipping. All our products leave directly from our warehouse, and you can view the available quantities for each item.
No, we do not engage in dropshipping. All our products leave directly from our warehouse, and you can view the available quantities for each item.
All our suppliers are based on the North American continent for insurance and civil liability reasons, specifically in Canada or the United States.
All our suppliers are based on the North American continent for insurance and civil liability reasons, specifically in Canada or the United States.
Our primary carriers are Canada Post, Purolator, UPS, and ICS. While we primarily utilize these carriers, there may be situations where other carriers are utilized. Shipping fees begin at $4.25. For orders surpassing $20 before taxes and weighing less than 500g, complimentary shipping is offered without tracking. If you prefer a tracking number, an additional shipping cost of $15 per order is applicable. Furthermore, orders exceeding $89 before taxes qualify for free shipping with tracking.
Our primary carriers are Canada Post, Purolator, UPS, and ICS. While we primarily utilize these carriers, there may be situations where other carriers are utilized. Shipping fees begin at $4.25. For orders surpassing $20 before taxes and weighing less than 500g, complimentary shipping is offered without tracking. If you prefer a tracking number, an additional shipping cost of $15 per order is applicable. Furthermore, orders exceeding $89 before taxes qualify for free shipping with tracking.
Here you can place an explanation or answer to the question.
Here you can place an explanation or answer to the question.
No, there is no minimum requirement; you can order as much or as little as needed.
No, there is no minimum requirement; you can order as much or as little as needed.
Yes, if you cannot find what you're looking for on our website, contact us at service@canadabolts.ca, and we'll make every effort to locate it for you. Note that special orders are non-returnable and non-refundable.
Yes, if you cannot find what you're looking for on our website, contact us at service@canadabolts.ca, and we'll make every effort to locate it for you. Note that special orders are non-returnable and non-refundable.
Yes, please refer to our Merchandise Return Policy outlined below.
Yes, please refer to our Merchandise Return Policy outlined below.
Here you can place an explanation or answer to the question.
Here you can place an explanation or answer to the question.
We accept Amex, Visa, Mastercard, Shop Pay, Google Pay, Apple Pay, and PayPal.
We accept Amex, Visa, Mastercard, Shop Pay, Google Pay, Apple Pay, and PayPal.